IMI Vision

When a customer phones to place an order or to request information, nothing is more important than that moment of first contact when the operator answers the call. The quality of that experience will tell your customer a great deal about your company and will help determine whether or not you close the sale and achieve your campaign objectives and goals.

Integrated Messaging Inc. (IMI) is the premier ‘First Contact Center’ in North America and has been successfully building trusting relationships between companies and their customers for more than 15 years. As a result we have helped a broad range of companies to sell their products and services, enhance their business brands, develop loyal customers and reduce their costs.

Our experienced operators, our service-oriented culture, our advanced technology and our attention to detail are the qualities that set us apart. Through these strengths we can significantly contribute to the success of your sales and marketing campaigns with comprehensive, integrated and cost-effective solutions.

We look forward to working with you to ensure that every first contact your customers experience with us at IMI leave them with a positive, lasting impression of your company’s products and services.